Course Overview
While having
various cultures in one workplace can present communication problems and
conflicts, the benefits of such a variety in the workplace outweigh it.
The workplace can present challenges to management in terms of handling
the different generations present. As older workers delay retiring and
younger workers are entering the workforce, the work environment has
become a patchwork of varying perspectives and experiences, all valuable
to say the least.
The Generation Gaps course will help participants understand the
various generations present at work. Both the young and older worker
will have ideas and suggestions to offer, which will help the
organization thrive in the marketplace. Learning how to deal with the
Generation Gaps at work will help you become a better manager or
co-worker.
Research has consistently demonstrated that when clear goals are
associated with learning, it occurs more easily and rapidly. With that
in mind, let’s review our goals for today.
At the end of this workshop, participants should be able to:
- Understand the history behind generation gaps
- Know what traditionalists are
- Know what baby boomers are
- Know what Generation Xers are
- Know what Generation Yers are
- Know what Generation Zers are
- Understand the differences between each type of generation
- Find common ground among the generations
- Understand conflict management
