Course Overview
Administrative assistants are a key part of most office environments.
They work quietly in the background, ensuring that the business runs
smoothly and efficiently. This workshop will give new administrative
assistants tools that will make them that person that the office can’t
live without. Experienced administrative assistants will learn new tools
that will make them more efficient and valuable than ever.
In the Administrative Support course, participants will learn the
core skills that will help them use their resources efficiently, manage
your time wisely, communicate effectively, and collaborate with others
skillfully. The practices presented in this course may take time to be a
part of your daily work routine. However, making the commitment to
consistently apply the concepts every day is the key to changing and
adopting new behaviors in a short amount of time.
Research has consistently demonstrated that when clear goals are
associated with learning that the learning occurs more easily and
rapidly. With that in mind, let’s review our goals for today. By the end
of this workshop, participants will be able to:
- Getting Organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete Special Tasks
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- Deal better with their managers
- Taking Care of Yourself
