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20 Courses

Teamwork And Team Building
Workplace Essentials
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Workplace Essentials

Teamwork And Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a per ...

Delivering Constructive Criticism
Workplace Essentials
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Workplace Essentials

Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course participants will gain valuable knowledge and skills that ...

Developing Corporate Behaviour
Workplace Essentials
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Workplace Essentials

Developing Corporate Behaviour

With this course participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics ...

Handling a Difficult Customer
Workplace Essentials
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Workplace Essentials

Handling a Difficult Customer

Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a diff ...

Networking Outside the Company
Workplace Essentials
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Workplace Essentials

Networking Outside the Company

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivati ...

Networking Within the Company
Workplace Essentials
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Workplace Essentials

Networking Within the Company

Networking is one of the most basic and essential skills employees should develop. Having great networking skills within an organization is sometimes overlooked. ...

Respect in the Workplace
Workplace Essentials
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Workplace Essentials

Respect in the Workplace

A respectful work environment is essential to the overall success of your team, as well as a contribution to a stronger work reputation. Evidently, when we learn ...

Risk Assessment and Management
Workplace Essentials
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Workplace Essentials

Risk Assessment and Management

Through our Risk Assessment and Management course participants will be aware of hazards and risk they didn’t realize were around their workplace. Ide ...

Safety In The Workplace
Workplace Essentials
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Workplace Essentials

Safety In The Workplace

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further ...

Team Building For Managers
Workplace Essentials
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Workplace Essentials

Team Building For Managers

Teamwork is a part of everyday business life. Whether it’s virtual, in the office, or on the road, we are often expected to be a functional part of a team. Hav ...

Customer Support
Workplace Essentials
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Workplace Essentials

Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It ...

Cyber Security
Workplace Essentials
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Workplace Essentials

Cyber Security

Every organization is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essential to suc ...