19 Courses
Workplace Essentials
Teamwork And Team Building
For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a per ...
Workplace Essentials
Delivering Constructive Criticism
Delivering Constructive Criticism is one of the most challenging things for anyone. Through this course participants will gain valuable knowledge and skills that ...
Workplace Essentials
Handling a Difficult Customer
Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a diff ...
Workplace Essentials
Networking Outside the Company
Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivati ...
Workplace Essentials
Networking Within the Company
Networking is one of the most basic and essential skills employees should develop. Having great networking skills within an organization is sometimes overlooked. ...
Workplace Essentials
Respect in the Workplace
A respectful work environment is essential to the overall success of your team, as well as a contribution to a stronger work reputation. Evidently, when we learn ...
Workplace Essentials
Risk Assessment and Management
Through our Risk Assessment and Management course participants will be aware of hazards and risk they didn’t realize were around their workplace. Ide ...
Workplace Essentials
Safety In The Workplace
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further ...
Workplace Essentials
Team Building For Managers
Teamwork is a part of everyday business life. Whether it’s virtual, in the office, or on the road, we are often expected to be a functional part of a team. Hav ...
Workplace Essentials
Customer Support
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It ...
Workplace Essentials
Cyber Security
Every organization is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essential to suc ...
Workplace Essentials
Customer Service
Each and every one of us serves customers, whether we realize it or not. Maybe you"re on the front lines of a company, serving the people who buy your products ...
