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128 Courses

Interpersonal Skills
Career Development
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Career Development

Interpersonal Skills

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of crea ...

mLearning Essentials
Career Development
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Career Development

mLearning Essentials

Mobile learning, or mLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs ...

Negotiation Skills
Career Development
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Career Development

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the tim ...

Personal Branding
Career Development
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Career Development

Personal Branding

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages ...

Telework And Telecommuting
Career Development
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Career Development

Telework And Telecommuting

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized off ...

Conflict Resolution
Workplace Essentials
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Workplace Essentials

Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they ...

Contact Centre Training
Sales & Marketing
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Sales & Marketing

Contact Centre Training

For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a comp ...

In Person Sales
Sales & Marketing
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Sales & Marketing

In Person Sales

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where ...